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Power & Utilities

Major Water Utility — Predictive Maintenance & ARaaS® Predictive Maintenance Platform

Limpopo · South Africa

Condition monitoring programme and ARaaS® Predictive Maintenance platform deployment for a provincial water utility managing pumping stations, treatment works and distribution infrastructure across Limpopo Province.

Real-Time
Condition Visibility
SCADA
Integrated
Province
Wide Coverage
Services Delivered Predictive MaintenanceCondition MonitoringARaaS® Predictive Maintenance PlatformAPM

The Challenge

The utility operated a geographically dispersed network of pumping stations and treatment works with limited visibility of equipment condition and a reactive maintenance culture. Pump failures were causing supply interruptions affecting communities across the province, and the maintenance team lacked data to prioritise interventions effectively.

Our Approach

Optimal developed a criticality-ranked condition monitoring programme covering pumping and treatment assets across the network. The ARaaS® predictive maintenance platform was deployed as the condition monitoring solution, integrating with existing SCADA to provide real-time condition visibility. Predictive maintenance triggers were established for high-criticality assets based on vibration, temperature and flow parameter thresholds.

What We Delivered

  • Criticality assessment and monitoring prioritisation across the full asset network
  • ARaaS® platform deployment and SCADA integration
  • Real-time condition dashboards for operations and maintenance teams
  • Predictive maintenance trigger framework for high-criticality pump sets
  • Maintenance team capability development and platform training

Outcome

The utility achieved a step-change in equipment visibility across the network. Early detection of developing faults on critical pump sets allowed planned interventions that prevented supply disruptions, and maintenance planning shifted from reactive to proactive across the highest-criticality assets.

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